FAQ

Conference Format

USCHA will take place in a virtual format. Due to the effects of COVID on persons living with HIV and the impact of the Delta variant, NMAC made the decision to pivot from an in-person conference to a virtual conference.

Are some people allowed to attend the conference in-person?

USCHA is completely virtual. We will NOT have both an in-person and virtual version (hybrid conference).

I registered for the in-person conference, how do I cancel my registration?

During the week of August 9, NMAC will be sending out an email from the registration portal to all registrants with instructions on cancelling your registration. If you have not received your email by August 13, please contact the Conferences division at conferences@nmac.org. Please be patient; refunds will be processed in 3-4 weeks.

I registered for the in-person conference, how do I transfer my registration to the virtual conference?

During the week of August 9, NMAC will be sending out an email from the registration portal to all registrants with instructions on transferring your registration to the virtual conference. After you’ve made the appropriate selection in the link included in the letter, NMAC will process the refund for the difference in registration fees. If you have not received your email by August 13, please contact the Conferences division at conferences@nmac.org. Please be patient; refunds will be processed in 3-4 weeks.

What is the conference registration fee?

The registration fee for the virtual USCHA conference is $295.00.

I purchased an exhibit booth for the in-person conference, how do I cancel my booth reservation?

Send an email to conferences@nmac.org to cancel your booth reservation. NMAC will process a full refund.

I purchased an exhibit booth for the in-person conference and would like to have a virtual exhibit.

The cost for the virtual exhibit booth is $595. Send an email to conferences@nmac.org to transfer your booth reservation. NMAC will process a refund for the difference.

The confidentiality of contact and demographic details provided on this form – including name, mailing address, zip code, telephone number, gender, and HIV-status cannot be guaranteed. The registration and scholarship selection processes often require that information provided on forms be shared with NMAC Staff, program partners, and corporate sponsors.